Terms and Conditions

Welcome to New Lover Big City. By accessing our website, placing an order, or using our services, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, please do not use this website.

Use of the website

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others, restrict access, or interfere with the proper operation of the site.

Product information and availability

We aim to ensure that product descriptions, images, pricing, and availability are accurate. However, errors may occasionally occur. We reserve the right to correct any inaccuracies, update information, or withdraw products without prior notice.

Orders

All orders are subject to acceptance, stock availability, and verification. After you place an order, you may receive an acknowledgment or confirmation message; this does not always mean the order has been finally accepted for fulfillment. We reserve the right to refuse, cancel, or limit orders where necessary.

Pricing and payment

Prices are shown in the applicable currency displayed on the website unless otherwise stated. Payment must be completed using one of the approved payment methods offered at checkout. We reserve the right to update pricing, promotions, and product offers at any time before an order is placed.

Customer information

You are responsible for providing complete and accurate billing, shipping, and contact information. We are not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete customer details.

Shipping and delivery

Shipping times and charges vary depending on your location, the order contents, and the delivery option chosen. Any delivery dates or timeframes provided are estimates only and are not guaranteed.

Returns and refunds

Returns, exchanges, and refunds are handled according to our Return Policy. Please review that page for the conditions that apply to eligible requests.

Intellectual property

All content on this website, including text, logos, graphics, photographs, design elements, and other materials, belongs to New Lover Big City or its licensors unless otherwise stated. You may not reproduce, distribute, modify, or use this content without prior permission.

Limitation of liability

To the fullest extent permitted by law, New Lover Big City will not be liable for indirect, incidental, special, or consequential loss arising from the use of this website, delays in service, product unavailability, or events beyond our reasonable control.

Changes to these terms

We may update these Terms and Conditions from time to time. The most current version published on this page will apply to your use of the website.

Contact

See our contact page for support.